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How to reset or remove Trend Micro OfficeScan password to default
Viewed: 341,243 times since published on 06/01/2006
Reference how to manually reset Trend's OfficeScan antivirus password
How to Move Symantec Clients from one parent Server to Another
Viewed: 147,721 times since published on 05/24/2004
You installed Norton AntiVirus Corporate Edition (NAVCE) legacy clients or Symantec AntiVirus Corporate Edition (Symantec AV) clients as a managed client of a Symantec AV 8.x server, and now you want to move the client or clients to a different parent server.
How to restore Offline Files without Windows working
Viewed: 111,160 times since published on 11/21/2007
How to restore files that are stored in C:\WINDOWS\CSC (the offline files storage location) back to normal readable files.
Windows Small Business Server 2003 Port Forwarding
Viewed: 110,435 times since published on 07/16/2004
These ports can be forwarded at the router to your SBS2003 server for full Remote Web Workplace functionality.
SBS 2003 error: Can't create file: FAX.TIF
Viewed: 90,184 times since published on 05/26/2005
Using Outlook 2003 and Small Business Server 2003 users will sometimes recieve the error: "Can't create file: FAX.TIF. Right-Click the folder you want to create the file in , and then click Properties on the shortcut menu to check your permissions on the folder."
FIX: MSIE Print causes res//C:\WINDOWS\System32\shdoclc.dll/preview.dlg
Viewed: 76,027 times since published on 07/27/2004
Outlook continuously prompts for logon credentials.
Viewed: 61,454 times since published on 03/22/2004
When you start Microsoft Outlook, you may receive one of the following error messages: Your logon information was incorrect. Check your username and domain, then type your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password.
How to add other file shares to SBS 2011 Remote Web Access
Viewed: 56,673 times since published on 04/28/2011
Reference on how to add file shares from different servers to SBS 11 Remote Web Access (RWA)
The virtual machine could not be started because the hypervisor not running
Viewed: 52,365 times since published on 06/20/2010
After adding the Hyper-V role, you may see this error message after attempting to start your first virtual machine. The most common fix is a BIOS setting.
Windows Small Business Server 2008 Port Forwarding
Viewed: 50,794 times since published on 11/07/2008
These ports can be forwarded at the router to your SBS2008 server for full Remote Web Workplace functionality.
Default Passwords List
Viewed: 46,699 times since published on 02/05/2002
Default passwords used on common networking components.
How to put Siemens SpeedStream 4100B into Bridge Mode
Viewed: 45,386 times since published on 01/02/2008
This article explains how to put a Siemens SpeedStream 4100B DSL modem into Bridge Mode for use with another router, such as a LinkSys WRT54G.
How To Configure Entourage 2004 for SBS 2003
Viewed: 41,313 times since published on 07/20/2005
FIX: Windows 8.1 upgrade not available in App Store
Viewed: 39,009 times since published on 11/29/2013
OEM version of Windows 8 would not show the Windows 8.1 update in Microsoft App Store
Adware and Spyware Removal Programs
Viewed: 38,221 times since published on 06/22/2004
We recommend the following tools and programs to help remove spyware and adware.
How to Change SBS Remote Web Workplace Company Name
Viewed: 38,098 times since published on 06/28/2006
This quick registry change will change the company name listed on the Small Business Server 2003 RWW web pages.
To remove / reset the uninstall password for Symantec AntiVirus Corporate
Viewed: 36,764 times since published on 09/27/2007
Reference how to manually remove the uninstall password requirement for Symantec AntiVirus Corporate Edition.
Tulsa ISP DNS servers, mail servers, support contact
Viewed: 35,094 times since published on 07/07/2009
A quick reference of Tulsa, OK Internet Providers DNS name servers, mail server addresses, support numbers, etc
Dell Recommended Software install sequence
Viewed: 32,435 times since published on 11/23/2005
This is the recommend order of installation of Dell firmware, BIOS, and driver updates.
Exchange Directories to Exclude from Virus Scan
Viewed: 31,722 times since published on 06/25/2004
You should exclude certain directories from virus scanning for each version of Exchange. Use a virus scanner specifically created for scanning Exchange to protect your mail server and clients from viruses.
Windows Small Business Server 2011 Port Forwarding
Viewed: 30,436 times since published on 11/16/2011
These ports can be forwarded at the router to your SBS2011 server for full Remote Web Workplace functionality.
Server 2008: Show Open Files
Viewed: 29,958 times since published on 05/19/2008
Microsoft Windows Server 2008 has moved where to find files in use with the open files function.
Yahoo SBC Manual DSL Signup
Viewed: 29,948 times since published on 09/26/2003
Nothing happens when you try to Export a CSV to Excel.
Viewed: 29,756 times since published on 11/15/2004
This can happen very often with certain spyware cleaners.
How to uninstall Virex 7.2 on Mac OS X
Viewed: 29,055 times since published on 01/04/2008
Uninstalling Virex (now owned by McAfee) version 7.2 can be difficult because no installer is provided, and both Apple and MaAfee's sites no longer provide a solution.
How to map .HTM files to use ColdFusion MX
Viewed: 28,828 times since published on 09/14/2004
Older versions of ColdFusion just needed to change the processing executable in IIS. With MX, you must also change WEB.XML for the JRUN/Java processor.
FIX: Windows XP CDROM doesn't work - Device Manager shows Exclamation Point
Viewed: 28,742 times since published on 06/14/2009
Windows XP can have a problem where your CD-ROM, CD-RW, DVD-ROM, DVD-RW (any optical drive) does not show up as a drive letter, and Device Manager shows a yellow exclamation point
Dell Computers, Servers, and Laptops in Tulsa
Viewed: 28,205 times since published on 08/15/2005
Jackson Technical is a authorized reseller of Dell PC equipment, notebooks, and servers.
VPN (Virtual Private Networking)
Viewed: 27,594 times since published on 03/08/2002
What is a VPN (Virtual Private Network) and how can it help my business?
Data Recovery Services
Viewed: 26,783 times since published on 03/08/2002
Accidentally deleted some very important files? Need to clean up from a virus or a disgruntled employee.
Backup Solutions and Disaster Recovery
Viewed: 26,500 times since published on 03/08/2002
Tape backup solutions, off-site storage, tape libraries, tape backup software, etc.
Allowing XP SP2 Symantec / Norton AntiVirus to report to Symantec Security
Viewed: 26,212 times since published on 04/18/2005
You can still view virus logs and clean from the Symantec System Center after you install Windows XP SP2.
How to Setup a VPN connection
Viewed: 26,187 times since published on 12/07/2004
How to configure a VPN connection to your corporate network in Windows XP Professional
FIX: IIS 6.0 compression corruption causes access violations
Viewed: 26,069 times since published on 05/28/2004
On a computer that is running Microsoft Windows Server 2003 and Microsoft Internet Information Services (IIS) 6.0, static files that are compressed may become corrupted and may include content from other files on the Web server. If this behavior occurs, the page that is returned to the client is not rendered correctly.
How to enable automatic logon on Windows XP
Viewed: 25,976 times since published on 03/25/2005
How to Restore Only local copy exists files
Viewed: 25,848 times since published on 12/20/2008
Windows offline files synchronization occassionally errors. You see "Only local copy exists" in the status column.
Network Installation and Configuration
Viewed: 25,809 times since published on 04/26/2002
Remote Access Solutions
Viewed: 25,729 times since published on 03/08/2002
The Virtual Office is an increasingly used option, Jackson Technical can provide many solutions for your business.
How to prevent SMTP Relay on Exchange Servers
Viewed: 25,452 times since published on 10/27/2002
Auto Suggest Tips
Viewed: 25,219 times since published on 07/19/2005
Do you have a problem with Outlook 2002/2003's autocomplete cache not working, but 'Suggest names while completing to To, CC, BCC fields' is enabled in Tools, Options, Preferences, E-mail Options, Advanced?
MSI CoreCell-Extreme Chip you’ve ever needed
Viewed: 24,574 times since published on 06/28/2010
Funny BIOS screenshot
Web Hosting - In-house vs. Outsourced
Viewed: 24,186 times since published on 03/08/2002
Debating hosting your own Internet services, such as web and email? Make sure you know what you're getting into first...
Recordable DVD Formats
Viewed: 24,143 times since published on 07/04/2003
Viewed: 23,982 times since published on 03/08/2002
What are they, and why is it important to have? MCSE, CNE, MCP, etc.
How to remove Internal Web Site links from SBS 2008 client desktops?
Viewed: 23,941 times since published on 06/20/2010
Small Business Server 2008 automatically and by default adds an icon labeled "Internal Web site" to every desktop in the domain. What if you don't want it and can't find where to delete it?
FIX: Hyper-V Move Error 0x80090303
Viewed: 20,890 times since published on 12/03/2013
When moving a Hyper-V virtual server between two Server 2012 and Server 2012-R2 hosts, you may receive and error 0x80090303.
Adobe Acrobat Crashes with Google Updater
Viewed: 20,349 times since published on 11/21/2007
Some versions of Adobe and Google updater conflict.
What is E-mail Spoofing?
Viewed: 20,066 times since published on 06/14/2009
A description of email spoofing for technical and non-technical alike.
CiceroUIWndFrame Not Responding Error
Viewed: 19,996 times since published on 11/02/2007
CiceroUIWndFrame Not Responding Error during shutdown or restart fix
Beware of Fake Trademark Domain name scams!
Viewed: 19,992 times since published on 06/20/2010
We've recently seen an increased number of emails, letters, and web form posts from companies purporting to alert you of trademark infringements in foreign countries. These are NOT legitimate.
Dynamic Memory driver failed because dynamic memory is not supported
Viewed: 19,112 times since published on 02/26/2011
After installing Windows Server 2008 R2 SP1, Server 2008 R2 virtual machines receive the error: The Dynamic Memory driver failed because dynamic memory is not supported on this release of Windows.
How to Start Internet Explorer with no Add Ons
Viewed: 17,160 times since published on 02/28/2009
In order to troubleshoot IE problems related to plugins and toolbars or malware infections.
How to remove 0.0.0.0 gateway IP address
Viewed: 15,000 times since published on 09/10/2013
We've occasionally had an annoying problem of an additional 0.0.0.0 gateway IP address that we cannot get rid of.
How to set Office 365 passwords to never expire
Viewed: 14,415 times since published on 09/10/2013
Quickly stop problems caused by end user Office 365 password expiration!
Free Online URL Scanners
Viewed: 11,815 times since published on 10/11/2013
List of online checks to scan websites for malicious code
Windows Server 2012 Updates problems
Viewed: 11,222 times since published on 10/09/2013
Microsoft Server 2012 changed the "old" (reliable) way of installing updated to a new maintenance window.
An error occurred while accessing the DHCP database
Viewed: 9,566 times since published on 02/16/2014
Getting this error when editing a DHCP Reservation?
Microsoft Windows Server Per-Core Licensing
Viewed: 811 times since published on 10/15/2017
Summary of per-core licensing, and a handy calculator.