Jackson Technical - Useful Computer and Technology Articles

Technology Implementations

Backup Solutions and Disaster Recovery 16553

Tape backup solutions, off-site storage, tape libraries, tape backup software, etc.
Data Recovery Services 14891

Accidentally deleted some very important files? Need to clean up from a virus or a disgruntled employee.
Network Installation and Configuration 17108
Remote Access Solutions 16906

The Virtual Office is an increasingly used option, Jackson Technical can provide many solutions for your business.
VPN (Virtual Private Networking) 16264

What is a VPN (Virtual Private Network) and how can it help my business?
Web Hosting - In-house vs. Outsourced 15374

Debating hosting your own Internet services, such as web and email? Make sure you know what you're getting into first...

Technical Reference

Adobe Acrobat Crashes with Google Updater 11357

Some versions of Adobe and Google updater conflict.
Adware and Spyware Removal Programs 26166

We recommend the following tools and programs to help remove spyware and adware.
Auto Suggest Tips 16175

Do you have a problem with Outlook 2002/2003's autocomplete cache not working, but 'Suggest names while completing to To, CC, BCC fields' is enabled in Tools, Options, Preferences, E-mail Options, Advanced?
CiceroUIWndFrame Not Responding Error 11235

CiceroUIWndFrame Not Responding Error during shutdown or restart fix
Default Passwords List 29686

Default passwords used on common networking components.
Dell Recommended Software install sequence 15352

This is the recommend order of installation of Dell firmware, BIOS, and driver updates.
Dynamic Memory driver failed because dynamic memory is not supported 5412

After installing Windows Server 2008 R2 SP1, Server 2008 R2 virtual machines receive the error: The Dynamic Memory driver failed because dynamic memory is not supported on this release of Windows.
Exchange Directories to Exclude from Virus Scan 19151

You should exclude certain directories from virus scanning for each version of Exchange. Use a virus scanner specifically created for scanning Exchange to protect your mail server and clients from viruses.
FIX: MSIE Print causes res//C:\WINDOWS\System32\shdoclc.dll/preview.dlg 63563
FIX: Windows XP CDROM doesn't work - Device Manager shows Exclamation Point 10637

Windows XP can have a problem where your CD-ROM, CD-RW, DVD-ROM, DVD-RW (any optical drive) does not show up as a drive letter, and Device Manager shows a yellow exclamation point
How to reset or remove Trend Micro OfficeScan password to default 251556

Reference how to manually reset Trend's OfficeScan antivirus password
MSI CoreCell-Extreme Chip you’ve ever needed 10260

Funny BIOS screenshot
Outlook continuously prompts for logon credentials. 44577

When you start Microsoft Outlook, you may receive one of the following error messages: Your logon information was incorrect. Check your username and domain, then type your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password.
Recordable DVD Formats 14921
SBS 2003 error: Can't create file: FAX.TIF 78338

Using Outlook 2003 and Small Business Server 2003 users will sometimes recieve the error: "Can't create file: FAX.TIF. Right-Click the folder you want to create the file in , and then click Properties on the shortcut menu to check your permissions on the folder."
Technical Certifications 15556

What are they, and why is it important to have? MCSE, CNE, MCP, etc.
The virtual machine could not be started because the hypervisor not running 15004

After adding the Hyper-V role, you may see this error message after attempting to start your first virtual machine. The most common fix is a BIOS setting.
To remove / reset the uninstall password for Symantec AntiVirus Corporate 18447

Reference how to manually remove the uninstall password requirement for Symantec AntiVirus Corporate Edition.
Tulsa ISP DNS servers, mail servers, support contact 13359

A quick reference of Tulsa, OK Internet Providers DNS name servers, mail server addresses, support numbers, etc
What is E-mail Spoofing? 5268

A description of email spoofing for technical and non-technical alike.
Windows Small Business Server 2003 Port Forwarding 83583

These ports can be forwarded at the router to your SBS2003 server for full Remote Web Workplace functionality.
Windows Small Business Server 2008 Port Forwarding 31943

These ports can be forwarded at the router to your SBS2008 server for full Remote Web Workplace functionality.
Windows Small Business Server 2011 Port Forwarding 5882

These ports can be forwarded at the router to your SBS2011 server for full Remote Web Workplace functionality.
Yahoo SBC Manual DSL Signup 19654

"How-To" Tutorials

Allowing XP SP2 Symantec / Norton AntiVirus to report to Symantec Security 16869

You can still view virus logs and clean from the Symantec System Center after you install Windows XP SP2.
FIX: IIS 6.0 compression corruption causes access violations 13878

On a computer that is running Microsoft Windows Server 2003 and Microsoft Internet Information Services (IIS) 6.0, static files that are compressed may become corrupted and may include content from other files on the Web server. If this behavior occurs, the page that is returned to the client is not rendered correctly.
How to add other file shares to SBS 2011 Remote Web Access 22478

Reference on how to add file shares from different servers to SBS 11 Remote Web Access (RWA)
How to Change SBS Remote Web Workplace Company Name 20883

This quick registry change will change the company name listed on the Small Business Server 2003 RWW web pages.
How To Configure Entourage 2004 for SBS 2003 27480
How to enable automatic logon on Windows XP 14855
How to map .HTM files to use ColdFusion MX 16319

Older versions of ColdFusion just needed to change the processing executable in IIS. With MX, you must also change WEB.XML for the JRUN/Java processor.
How to Move Symantec Clients from one parent Server to Another 122945

You installed Norton AntiVirus Corporate Edition (NAVCE) legacy clients or Symantec AntiVirus Corporate Edition (Symantec AV) clients as a managed client of a Symantec AV 8.x server, and now you want to move the client or clients to a different parent server.
How to prevent SMTP Relay on Exchange Servers 16015
How to put Siemens SpeedStream 4100B into Bridge Mode 24326

This article explains how to put a Siemens SpeedStream 4100B DSL modem into Bridge Mode for use with another router, such as a LinkSys WRT54G.
How to remove Internal Web Site links from SBS 2008 client desktops? 8059

Small Business Server 2008 automatically and by default adds an icon labeled "Internal Web site" to every desktop in the domain. What if you don't want it and can't find where to delete it?
How to restore Offline Files without Windows working 67361

How to restore files that are stored in C:\WINDOWS\CSC (the offline files storage location) back to normal readable files.
How to Restore Only local copy exists files 11607

Windows offline files synchronization occassionally errors. You see "Only local copy exists" in the status column.
How to Setup a VPN connection 13237

How to configure a VPN connection to your corporate network in Windows XP Professional
How to Start Internet Explorer with no Add Ons 7756

In order to troubleshoot IE problems related to plugins and toolbars or malware infections.
How to uninstall Virex 7.2 on Mac OS X 17491

Uninstalling Virex (now owned by McAfee) version 7.2 can be difficult because no installer is provided, and both Apple and MaAfee's sites no longer provide a solution.
Nothing happens when you try to Export a CSV to Excel. 16111

This can happen very often with certain spyware cleaners.
Server 2008: Show Open Files 18863

Microsoft Windows Server 2008 has moved where to find files in use with the open files function.

News

Beware of Fake Trademark Domain name scams! 4328

We've recently seen an increased number of emails, letters, and web form posts from companies purporting to alert you of trademark infringements in foreign countries. These are NOT legitimate.
Dell Computers, Servers, and Laptops in Tulsa 15307

Jackson Technical is a authorized reseller of Dell PC equipment, notebooks, and servers.